Shipping and Returns
We accept : Credit Cards, Debit Cards, Cheques and Bank Transfers.
Up to £14.99 (except selected wholesale products) - £2.99
Over £15.00 orders (except selected wholesale products) - FREE
All orders (except selected wholesale products) - £8.99
Selected Wholesale Products Shipping Rates
Standard shipping up to 5kg -£4.99
Standard shipping over 5kg- £9.99
Express delivery up to 5kg -£9.99
Express delivery over 5kg- £14.99
Surcharges apply to some locations including but not limited to the Scottish Highlands, Outlying Islands, Jersey, Isle of Wight & N Ireland
We do not store credit card information nor do we share customer’s details with any 3rd parties.
We will deliver anywhere within mainland England, Wales and Scotland, generally within 2-4 working days if ordered before 11:45 am
For the Scottish Highlands & Outlying Islands, Ireland, Europe & United States - We cannot give you a shipping price or lead time automatically..
Delivery by courier is normally on a Monday - Friday on a within 2-4 working days basis from confirmed cleared payment funds received by 11:30 am. If payment is received after 11.45 am or over a public holiday or weekend, please allow a few more days.
If you have any query about delivery times please call our helpline 01279424221.
Refunds & Returns
Refunds are given if goods are returned within 7 days and the goods are not as were described or are faulty providing :
Goods are sent back in their original packaging and the packaging is undamaged.
All parts are complete and undamaged with the product.
The product is faulty or significantly different to that described in our listings.
The return cost of the courier will only be refunded providing there is a genuine fault with the product, otherwise return delivery costs will not be refunded.
Returns should be sent back by agreed methods. Please call our office 02037159822.
There may be a restocking fee, you will be notified of this at the time of organising the return.
If you received free delivery with your original order, this cost will also be deducted from any amount to be refunded.